Privacy Policy & Terms of Service

Information We Collect

1.1 Personal Information

We may collect personal information when you:

• Visit our website

• Submit lead forms (including Meta lead forms)

• Place an order or request a quote

• Contact us via phone, email, or messaging platforms

This may include:

• Name

• Phone number

• Email address

• Shipping and billing address

• ZIP code

• Vehicle details (make, model, year, VIN if voluntarily provided)

Payment details are never stored by us and are securely processed by third-party payment providers.

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1.2 Automatically Collected Information

We may collect:

• IP address

• Browser type and device information

• Pages viewed and interactions

• Referral source (including ads)

This data is used for analytics, security, and advertising optimization.

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How We Use Information

Your information is used to:

• Process orders and payments

• Arrange shipping and delivery

• Respond to inquiries and customer support requests

• Provide order confirmations and service updates

• Improve website performance and customer experience

• Comply with legal, tax, and payment-processing obligations

• Run and optimize advertising campaigns (including Meta Ads)

We do not sell or rent personal information.

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Advertising & Meta Ads Compliance

By submitting your information through our website or advertisements:

• You consent to be contacted by Gear Hub Auto-Parts, LLC

• Contact may occur via phone call, SMS, email, or messaging apps

• Message and data rates may apply (where applicable)

We comply with Meta Advertising Policies, including transparency, consent, and lawful data usage.

You may opt out of communications at any time by contacting us or using unsubscribe options where provided.

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Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies for:

• Website functionality

• Analytics and performance tracking

• Advertising and remarketing (including Meta Pixel)

You may disable cookies in your browser settings; however, some site features may not function properly.

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Payments (Stripe & PayPal Compliance)

• Payments are processed securely via Stripe, PayPal, or other approved processors

• We do not store full credit/debit card information

• All transactions are subject to fraud screening

• Orders may be cancelled or refunded in accordance with our Refund Policy

By completing a transaction, you agree to the terms of the respective payment provider.

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Shipping

• Shipping costs vary by destination ZIP code

• Free shipping is provided to verified business addresses

• Residential shipping is offered at 50% below standard market rates

• Address verification is required prior to shipment

• Misclassified addresses may result in additional charges

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Returns, Refunds & Cancellations

Returns and refunds are governed by our Refund Policy and include:

• Return requests must be submitted within 7 days of delivery

• Installed, used, or modified parts are non-refundable

• Shipping and labor costs are non-refundable unless due to our error

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Product Warranties

• Certain products may include a limited warranty

• Warranty coverage excludes labor, installation, towing, or incidental damages

• Warranty claims do not guarantee refunds

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User Responsibilities

You agree to:

• Provide accurate and truthful information

• Verify product compatibility before purchase

• Use products according to manufacturer guidelines

• Not misuse our website, ads, or services

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Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• Liability is limited to the amount paid for the product or service

• We are not responsible for third-party service providers or installers

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Data Security

We implement reasonable safeguards to protect personal information.
However, no system is completely secure, and we cannot guarantee absolute security.

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Intellectual Property

All website content, branding, text, images, and logos are the property of Gear Hub Auto-Parts, LLC and may not be used without written permission.

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Termination of Use

We reserve the right to restrict or terminate access to our website or services for violations of these Terms or applicable laws.

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Governing Law

These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.

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Updates to This Policy

We may update this policy at any time. Changes will be effective immediately upon posting.

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Contact Information

For privacy, billing, or policy questions:

Gear Hub Auto-Parts, LLC
Email: info@gearhub.co.in
Phone: ‪+1 (405) 432-1786‬

Office location: 3739 Balboa St # 1039 San Francisco, CA 94121 United States